A day in the life at DEFENDER

Some of our employees describe how they are becoming leaders every day. Want to really know how working at DEFENDER can change your life? Just hear what our employees have to say.

Crystal

Retention Specialist

Hall of fame:

  • Winback Agent of the Year 2009 and 2010
  • #5 Sales All-Star, 2011

What does it mean to be a leader?

"I don’t think there are specific characteristics that define a leader. I think to be a leader, you just have to influence somebody to do something. I think that’s just being a leader in itself."

John

Data Services Manager

Hall of fame:

  • 2011 MVP Award: IT
  • Graduate of LIT, #1 in 2010
  • Microsoft SQL Server MVP in 2009 and 2010
  • Authored and published a book called “Protecting SQL Server Data” in 2009

What unique opportunities have DEFENDER provided to you?

"DEFENDER is like no other place you will ever have the opportunity to work. You have the opportunity to make a huge impact on a company individually. At larger companies, you’re just a number and your impact is questionable. Here, it’s tremendous."

Sarah

Talent Development Manager

Hall of fame:

  • 2011 MVP Award: Leadership & Development
  • Develop and manage processes that allow the company to provide training support to 1,000 employees in more than 120 locations across the country

How does DEFENDER develop its employees?

"DEFENDER really is truly about developing leaders and growing leaders in the business. When I first came on I thought, ‘What does that mean? You’re going to make everybody a manager? How can you do that?’ Developing a leader and being a leader is more about taking charge of who you are and the influence you have over everybody that you touch."

Scott

Director of Security Sales

Hall of fame:

  • Most Families Protected, 2003
  • Technician of the Year, 2004
  • Trainer of the Year, 2005
  • Employee of the Year, 2006
  • Helped grow DEFENDER to a nationwide company

If a friend were to ask you, “Why should I work for DEFENDER?,” what would you tell him or her?

"I’ve worked at a lot of jobs where I’ve really worked hard but nothing ever came of it. I was just a hard worker for them. I’ve taken that same energy and put that into DEFENDER. If you work hard here and you don’t have to work crazy hours or anything else like that, but if you really look at yourself, and are willing to put the effort into it, the rewards are immeasurable."