Business Improvement Team (BIT)

At DEFENDER, we are called to grow and inspire leaders who love and serve people … and at DEFENDER, everyone is a leader. The Business Improvement Team (BIT) is comprised of servant leaders who have committed their lives to helping others become the best possible version of themselves. The BIT shows up each and every day at DEFENDER with the calling and responsibility to grow and lead a profitable business by growing people. The individuals on the BIT are totally committed high achievers and humble life-long learners. They are DEFENDER’s drum majors and model the behaviors we expect at DEFENDER.

  • Jim Boyce, President and Chief Executive Officer


    Jim Boyce
    President and Chief Executive Officer
  • Mike Lantz, Chief Learning Officer


    Mike Lantz
    Chief Learning Officer
  • Bart Shroyer, Chief Financial Officer


    Bart Shroyer
    Chief Financial Officer
  • Brad Cumings, Chief Marketing Officer


    Brad Cumings
    Chief Marketing Officer
  • Rob Davis, VP of ADT Relationship


    Rob Davis
    Vice President, ADT Relationship
  • Rob Cline, VP of Business Partnerships


    Rob Cline
    Vice President, Business Partnerships
  • Robert Freeman, VP of Strategic Initiatives


    Robert Freeman
    Vice President, Strategic Initiatives
  • Scott Lacy, Vice President, Field Services


    Scott Lacy
    Vice President, Field Services